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Frequently Asked Questions

Membership Number:

Which stores are participating in the Rewards Program?
A list of participating stores can be found here.

How do I enrol in the Howards Inspiration Rewards Program?
Join the Howards Inspirations Rewards Program in-store at participating Howards Storage World stores or online at www.howardsinspirations.com.au. Once you have enrolled, you will be sent a Welcome email to activate your membership. Once your membership is activated, you will receive your $10 Welcome voucher and entitled to all member benefits.

Can I enrol an additional card holder to my existing membership?
No, it is one membership per person.

Do my vouchers have an expiry date?
All our vouchers will have an expiry date. Please refer to the actual voucher or the email you received for details.

What if I lose my card?
If you have lost your plastic membership card is does not matter. From July 2012 plastic membership cards are no longer issued, as an actual card is not needed. Sales assistants can simply look you up in the system using a mobile phone number or email address, when shopping in store. Proof of identity may be required.

What if I forget my card?
Don't worry. Just provide the sales assistant with your details such as mobile number or email address when purchasing in-store. We will confirm your membership and allocate the purchase to your account. Proof of identity may be required.

Can I redeem vouchers without a membership card?
Yes, but you may need to provide photo ID, such as a driver’s license.

How do I update my details?
Log into your account at www.howardsinspirations.com.au and click on the 'Update profile' button on the right hand side. Your details will appear and you can update.

Can I change my password?
Yes. Log into your account at www.howardsinspirations.com.au and click on the 'Change password' button on the right hand side. You will need to enter your existing password and then you can choose a new password.

What if I forget my password?
Click on the ‘Forgotten password / Reset password’ link on the Inspirations homepage - www.howardsinspirations.com.au.

How do I earn vouchers?
Howards Inspirations Members will earn a $10 voucher with every $200 spent. Transactions can be accumulated over time from any participating Howards Storage World store. To accurately collect all transactions, you must advise the staff that you are a member so they can find your details. Purchases cannot be added once the transaction has been completed.

If you spend multiples of $200 in one transaction you will receive one voucher as a reward. I.e. if you spend $400 in one transaction you will earn a $20 voucher.

No refund will be given for the voucher value when returning items, however, members can exchange product or will receive a local store credit.

How do I receive my voucher?
All vouchers will be sent to the email account provided in your member profile. If you don't receive a voucher we recommend you check your spam filter and add howardsinspirations@email.howardsinspirations.com.au to your safe sender list.